Terms and Conditions

Terms and conditions for Nambucca River Cruises
Persons who board Nambucca River Cruises vessel confirm their acceptance of Nambucca River Cruises terms and conditions.
Cruise may be rescheduled at operator’s discretion due to numbers or weather conditions We do not operate in Government issued wind warnings. (Reschedule or refund)
Nambucca River Cruises reserves the right to refuse entry to any passenger.

Nambucca River Cruises is fully licensed and does not allow BYO alcohol, soft drinks or food. (Unless approved prior because of special dietary requirements)Nambucca River Cruise practices responsible service of alcohol at all time.

All guests must follow the direction of any member of staff on-board. Any person found to be behaving in a manner that is offensive, threatening or in any way not appropriate will be removed from the vessel immediately failure to comply with this direction will mean police being involved. No money will be refunded.

Nambucca River Cruises advises patrons to wear suitable footwear for being on a vessel. Our upper deck has steep stairs; it is also advisable to bring a jumper and a hat and sunscreen.

$100 deposit to confirm a group booking. No booking is confirmed without a deposit. If at the time of booking you book the vessel for a private function you will be liable for that fee to hold the vessel for your private function. If your numbers reduce we will open your cruise to the public but if not enough time is given or no extra tickets are sold you will still be liable for minimum numbers.

Refund Policy
No refunds within 24 hours of departure unless the operator cancels the activity due to waterway or weather conditions, insufficient reservations and any other unforeseen event or circumstances. Otherwise, refunds are granted solely at the discretion of the agent according to the operator. Where there is a “No show” without prior notification or cancellation in required time are not eligible for a refund.

Cancellation Policy
Bookings cancelled outside 21 days prior to the cruise date will receive a refund less an administration fee of $50. Bookings cancelled within 21 days of the cruise will receive no refund.